Queued ??

[Sheylious]

Hello,

I have bought something 30 minutes ago, however, has no download link!
How do I get at mine bought now?
In the status stands I in a queue stands.

Many thanks

Sheylious

[Kristin Aagard]

Hi hon! Sorry to hear you are having trouble with your order! Sometimes on high sales days, like new release days, the system gets overloaded and causes orders to be queued. I will send an email to customer service to ask her to check this thread and help you.

You could try to see if your download links are accesible by the "Orders History" link under "Cart" on the main page in the store. I'm not sure if that would work, but you might try it.

Thanks sweetie!

[Sheylious]

Thank you very much!

How long can this last then to me the link to download agrees?

I have tried it, but this also does not clap.
And have paid I by Paypal, so immediately. Had clapped up to today also every time without problems.

Many thanks over again for the help.

Please, excuse my English, I come from Germany.

[Amy H]

Hi Sheylious,

I'm sorry you are having problems with your order. I will be glad to help. What is the order number?

[Sheylious]

Hello,

my order number is #147817 !

Thank you !